JONATHAN McALPIN 

jonathan@mcalpin.name

IT PROJECT MANAGER / APPLICATION DEVELOPER / WEB DESIGN / SYSTEMS ADMINISTRATOR 

Experienced PHP & .NET developer and Microsoft SQL database manager 

Experienced hardware/software SYSTEMS ADMINISTRATOR with extensive expertise in end user support  

Fully versed in all technical aspects of installations, applications, software, and peripherals  

SPECIALIZED SKILLS 

  • Windows XP, Windows Vista, Windows 7, Windows 8, Windows 10, Windows Server 2003, Windows Server 2008, Windows Server 2012, Windows Server 2012 R2
  • Web Design/ Development Using ASP.NET/PHP/HTML/XHTML/CSS/JQuery/Bootstrap
  • Linux Operating Systems including CentOS 5, 6, and 7, Ubuntu flavors and versions, Fedora versions, OpenSUSE versions   
  • Redundant data backup and security for disaster recovery
  • Microsoft SQL & MySQL 
  • Synology NAS for data security and redundancy 
  • QuickBooks Enterprise 14 and 16 Support 
  • Microsoft Office 365 Support including desktop Office applications and mail server support 
  • Virtual Server Environments including Vmware, Xenserver, and Microsoft Hyper-V

CAREER EXPERIENCE

SSCS – Solid Systems CAD Services/Park Place Technologies, Macon, GA 10/2011 to current 

Senior Web Developer 

  • Tests, develops, and implements Microsoft.NET and PHP applications that interface with Microsoft SQL and MySQL databases for global operations.  Provide training on applications developed to employees and contractors around the world. 
  • Created custom reports using PHP and Microsoft SQL to benefit all departments of the company worldwide.  Created a Customer Interface web application for our customers around the world to be able to open service calls, order parts, and update work orders as necessary. Created a web application for our service partners to be able to update work orders, and upload Purchase Orders.  Worked with a team to convert our legacy applications into web-based applications customized for every department in the company.   
  • Primary support for our QuickBooks Enterprise software on the server and end-user support of this application.  Supported end users on Microsoft Office 365 including the Office applications such as Outlook, Word, Excel, etc.  Also supported the mail server and other administration tasks using Microsoft Office 365. 
  • Helped manage Windows Active Directory environment running on Windows 2012 R2 and Windows Server 2008 servers with Windows 7 and Windows 10 desktops.  Also helped manage TrendMicro Antivirus Corporate for server and desktop antivirus installations. 
  • Setup and supported a fully redundant disaster recovery backup and restore system that was replicated across Houston, TX, Macon, GA, and Amsterdam, Netherlands.  This process also contained setup and support for virtual servers using Xenserver and testing using Hyper-V virtualization technologies.  Proficient in using Synology rack stations to create the redundant network data storage and customer monitoring systems.    
  • Locally supported large data centers located throughout the state of Georgia.  Support required the break/fix of Dell, HP, and IBM servers along with NetAPP storage devices. 

CAREER HIGHLIGHTS 

◙Developed and Deployed worldwide web applications to support very large customers in the oil, food, and automotive industries.  Received recognition from these companies on how user friendly the applications are and how quick their requests were handled. 

◙Developed and Deployed redundant world class systems so the customers and employees would never have more than 1 hour of downtime in an emergency anywhere in the world. 

Atlantic Southern Bank/Certus Bank, Macon, GA 9/2007 to 10/2011 

IT Project Manager / Applications Systems Analyst 

  • Tests, develops, and implements Microsoft.NET applications that interface with Microsoft SQL databases. 
  • Uses Microsoft Studio to design and develop end user .NET web and console applications.  These applications use any of the following standards: HTML, XHTML, CSS, XML, ASP.NET, VB.NET, and C#.NET.  
  • Gathers end-user information during all phases of the project(s) to achieve or exceed the desired results.  Conducts testing and corrects defects to achieve this goal. 
  • Analyzes applications to be used by the Bank to make sure they meet end-user, FISMA, and FDIC requirements. 
  • Manages and maintains several high-level desktop and web applications that involve Microsoft .NET and SQL databases. 
  • Database administrator for all Microsoft SQL 2000 and SQL 2005 database servers. 
  • Advises and guides upper management on major application updates and/or upgrades. 
  • Provides customer support and training on Bank wide systems. 
  • Works with team members for the client side as well as the development side of new system installs or updates. 

Main Memory, Inc. Macon, GA 11/2006 to 9/2007 

Sr. Systems Engineer 

  • Top level support for business and personal computers, networks, and servers.  This included doctor’s offices and law firms including proprietary software related to these businesses. 
  • Troubleshoot, install, and maintain networking equipment ranging from Linksys, D-Link, 3Com, and Cisco switches, hubs, and routers 
  • Troubleshoot, install, and maintain desktops and servers with OS ranging from Windows 2000, Windows XP, Windows 2003, and different Linux distributions. 
  • Setup and maintain domain controllers, Exchange mail servers, and IMAIL mail server. 
  • Setup and maintain Symantec End Point Enterprise Virus servers and clients as well as Trend Micro Office Management virus servers and clients. 
  • Provided top level support for Forsyth CableNet ISP 

Pomeroy IT Solutions, Macon, GA 4/2002 to 7/2006 

Systems Engineer I 

  • Conduct first tier support of a 2000+ customer network for a major product manufacturer 
  • Troubleshoot, in a helpdesk environment, end user problems with various computer and peripheral equipment, local and wide area networks 
  • Repair and replace hardware problems on Compaq desktops and monitors 
  • Investigate and solve end user issues attributed to program, network, or hardware malfunctions  
  • Install and troubleshoot system software, hardware, and peripherals in a network environment 
  • Diagnose and resolve network issues on a first-tier support level, recommending to network administrator any elevated technical issues encountered 
  • Participate in a 24/7 emergency on-call system 

CAREER HIGHLIGHTS 

◙ Team lead on major computer/network project in deploying the upgrading of 2,000 computers from Windows 95 to XP throughout Georgia, North Carolina, and Virginia 

◙ Assisted in deploying over 750 IBM laptops in 3 weeks to St. Louis, Cincinnati, Atlanta, Charlotte, and Houston.Transferred local data from outdated to new laptops, installed new applications, configured, and provided end user training on new systems 

Laser Dynamics, Macon, GA 4/1999 to 4/2002 

Printer Technician 

  • Troubleshoot and solve problems with printers throughout Middle Georgia and Atlanta 
  • Replaced damaged or defective parts associated with repair of toner cartridges and refilled toner 
  • Provided end user support and repairs of various printer models  
  • Refurbished toner cartridges for recycling and resell 
  • Ordered and stocked parts to maintain vital repair inventory 

CAREER HIGHLIGHTS 

◙ Became HP certified on a multitude of LaserJet printers including Hewlett Packard LJ 3150/4000 & 4500/5Si & 8000 & 8100/LJ 1100/LJ4500 

EDUCATION 

Middle Georgia Technical College, Warner Robins, GA 

(AAS) Internet Specialist – Associates of Applied Science specializing in Web Development 

University of Georgia 

Entrepreneur Development Certificate